Salesforce provides cloud-based CRM, enterprise data, and AI-agent software for managing customer relationships and business workflows.

Salesforce, Inc. (NYSE: CRM) is a U.S.-based enterprise software company best known for pioneering cloud-based customer relationship management (CRM). Its platform combines sales, customer service, marketing, commerce, analytics, collaboration, and data products, increasingly centered around Agentforce, its autonomous AI-agent platform, and Data 360, its unified enterprise data layer. Salesforce is positioning its software stack around the “Agentic Enterprise,” where human employees and AI agents operate across a common data and application platform. As of FY27, Agentforce and Data 360 have become major strategic growth drivers for the company