Twilio provides cloud communications, customer data, and AI tools that help businesses build and manage personalized customer interactions.

Twilio is a U.S. cloud communications and customer engagement company. Its platform enables businesses to integrate messaging, voice, email, authentication and customer data into their applications. Twilio also provides tools that connect AI agents with customer conversations, helping businesses coordinate interactions and retain context across channels. Its Class A common stock trades on the NYSE under TWLO.