OKX announces the cause of the $SUI-related trading incident and is formulating a compensation plan. OKX's official Twitter released the reason for the trading incident where orders could not be canceled after $SUI opened trading yesterday.
When the $SUI team proposed to modify the listing time yesterday, our dev forgot to update the listing time in some trading modules and this triggered an obscure bug in the system. The bug caused some orders to reach it's end state successfully which makes it appear that an order was live and can't be cancelled. It took some time for the team to indentify and fix the issue. We apologize for the inconvenience. The team is analyzing the data to create a compensation plan for affected users. We will release more details later. Thank you for your patience.
Earlier today, OKX founder Star Xu tweeted that for the problems that occurred at the $SUI opening, all customers who were unable to cancel orders and purchased $SUI at a price higher than 1.3 $USDT will receive compensation. Specific details will be released soon. The team will fix the vulnerabilities in the trading system as soon as possible to prevent such problems from happening again.
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